IT Systems Engineer

IT Systems Engineer

Job Description

The Systems Engineer will work on installation of complex or multiple projects to meet client
goals and objectives.

Responsibilities

  • Coordinate with Service Coordinator and Service Manager for escalation, emergency service and business opportunities
  • Manage and monitor all installed systems and infrastructure
  • Install, configure, test and maintain operating systems, application software and system management tools
  • Proactively ensure the highest levels of systems and infrastructure availability
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
  • Maintain security, backup, and redundancy strategies
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
  • Participate in the design of information and operational support systems
  • Provide 2nd and 3rd level support
  • Liaise with vendors and other IT personnel for problem resolution

Required Skills

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Preferred Skills

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Soft Skills

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Qualifications

  • Ability to pass test demonstrating strong written and verbal communications skills
  • 5+ years IT support experience, 3 or more years as a Field Engineer, with proven experience working on servers and multiple complex projects as lead technician
  • Ability to pass advanced proficiency tests on hardware, software, networking, servers and cloud services and mobile devices
  • Ability to work as scheduled sitting, standing, stooping, lift and carry 35 lbs., use a keyboard, and speak on the phone
  • Ability to travel to client site using private vehicle, hired vehicle, walking or public transit
  • Ability to be lead technician on server and workstation projects and diagnose network issues

Benefits

401(k), Dental insurance
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